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EMC Customer Service

Call 478.552.2577 or 800.552.2577 to speak to a Customer Service Representative Monday - Friday, 8 a.m. - 4:30 p.m.

For questions on electric billing, billing procedures, bill errors, Levelized Billing, lost password, log in problems, electric account signup:

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Postal Address

Electric Bill Payments and other correspondence:

Washington EMC, P.O. Box 598, Sandersville, GA 31082

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Office Locations & Hours:

(Please do not send postal mail to the following physical addresses.

Mailing Address for each office is:

Washington EMC

P O Box 598

Sandersville, GA 31082

Sandersville:

258 N. Harris St.
Sandersville, GA 31082

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Hours: Monday through Friday, 8 a.m. to 4:30 p.m.
 

Wrightsville:

100 W. College St.
Wrightsville, GA 31096
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Hours: Monday through Friday, 8 a.m. to 4:30 p.m.
 

Sparta:

12860 Broad St.
Sparta, GA 31087
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Hours: Monday through Friday, 8 a.m. to 4:30 p.m.

CUSTOMER SERVICE